Position: Applications Specialist
Location: Evesham, Worcestershire
Foster + Freeman are innovators in the design and manufacture of systems for the examination of questioned documents, latent fingerprints, trace evidence and shoe prints.
Established in 1978, Foster + Freeman has become one of the foremost forensic science equipment suppliers in the world, exporting market leading, and in many cases unique products to more than 140 countries.
Our products are designed to assist in finding evidence at scenes of crime and in performing detailed forensic investigations in the laboratory. Our customers include all major police and forensic science laboratories as well as government agencies, commercial and private organisations such as homeland security, immigration authorities, security printers, lottery companies, insurance companies, university departments and national libraries.
With offices in the UK and the USA, and a global network of agents and distributors, Foster + Freeman are able to provide customers with a high level of technical support, installation and training.
Role
Foster + Freeman Ltd. wish to recruit a qualified and motivated individual to assist in the worldwide installation and training of users on a range of forensic science instruments, and to take an active role in the Research and Development of new and existing products.
Job Description
This is a varied and stimulating role which requires a highly motivated, enthusiastic self starter with an appetite for international travel. The successful candidate will be part of a small team responsible for the installation and training of a range of forensic equipment, with a particular focus on those products related to the analysis of forensic trace evidence. They will be encouraged to take an active role in the Research and Development of new and existing products.
Key Responsibilities
• Worldwide installation of forensic equipment and provision of end-user training
• Product and software testing with a focus on forensic trace evidence products
• Writing of documentation including training materials, application manuals, application notes etc.
• Assist sales and customer support teams with enquiries
• Provide feedback and suggestions from end users to the Research and Development team
• Contributing ideas for new products and current product improvements
• Supervision of placement year undergraduate students
Education and Experience
• Degree in Physics/Chemistry (2:1 minimum)
• MSc in forensic science (desirable)
• Valid passport and full driving licence
Competencies
• Excellent customer service skills
• Technical capabilities
• Excellent communication skills
• Ability to work under pressure
• Flexible and adaptable
• Excellent problem solving skills
Renumeration
Competitive renumeration package for the right applicant, to be discussed at interview
Benefits
• Competitive salary
• Company profit related bonus
• Contributory pension scheme
• Life assurance
The role of Applications Specialist is subject to a 3 month qualifying period
Interested?
To apply for this position, please send a copy of your CV and a covering letter to
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Interviews will be held in July 2013. If you have not heard from us by this date, you can assume that on this occasion your application has not been successful.
Foster + Freeman Ltd. is an equal opportunities employer.